Refund policy
Return & Refund Policy
Returns
We accept returns on eligible items within 14 days of delivery.
To qualify for a return, items must be returned in unused and resalable condition where possible.
Incorrect or Faulty Items
If you believe you have received an incorrect or faulty item, please contact us as soon as possible before returning the product.
We may request additional information or images to help process the issue.
Return Process
To arrange a return, please contact our team using the details below with:
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your order number,
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the item(s) being returned,
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and the reason for return.
Returns should not be sent without prior contact.
Refunds
Approved refunds will be processed back to the original payment method.
Please allow reasonable processing time once returned goods have been received and inspected.
Non Returnable Items
Certain items may not be eligible for return, including:
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used or fitted items,
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special order products,
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and items not returned in suitable condition.
Contact
RideComp
Email: info@ridecomp.com
Phone: +44 7836757620